Research field,Finding,Confidence,How it informs action Account fit,"B2B workflow software; 200-500 employees; US and UK customers",Strong,Matches the agreed segment and commercial model Verified signal,Opening a London office and recruiting implementation leaders,Strong,Expansion may increase onboarding and handoff complexity Likely buying group,"VP Operations; Head of Implementation; CRO",Medium,Confirm ownership from role descriptions and public sources Working problem hypothesis,Regional growth may make sales-to-onboarding handoffs harder to standardise,Medium,A hypothesis for research - not a claim to make as fact Useful outreach angle,Offer a short benchmark checklist for multi-region handoffs,Strong,Helpful even if the account is not ready for a sales conversation Qualification question,How are handoffs being standardised as the implementation team expands?,Strong,Invites context without assuming a problem Next research step,Verify implementation tools and the new leader's remit,Open,Do this before finalising the message